Ooma Blog

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For decades, copper phone lines were the backbone of business communication. Reliable, widespread and simple, they handled everything from voice calls to fax machines. But those days are coming to a close. Telecommunications providers are phasing out traditional copper infrastructure in favor of internet-based systems. This shift is already happening across the United States, and it’s more than just a technical upgrade: It has real consequences for business operations.

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Each day, millions of calls transfer seamlessly from VoIP to landline phone systems. But these technologies differ significantly. So how do VoIP calls connect with a landline phone system? This post describes how these two divergent systems work and how they connect.

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While life may have you running in all directions, you may find yourself parked in your car with time to spare that can be used for getting work tasks complete. This post includes tips for creating a car office so you can safely work remotely from your vehicle.

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Whether you’re in sales, support or operations, here are 10 smart ways to integrate your business CRM and VoIP setup for improved efficiency and effectiveness.

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Figuring out the best phone system for your business can be a challenge, especially considering the countless terms that you’re bound to run into. Let’s take a look at PBX and VoIP, for instance. Both acronyms describe certain types of phone systems, which leads to the commonly-searched question: Is PBX better than VoIP?

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Check out examples of pocket dials that have led to either funny or shocking outcomes and what you can do to avoid making the same mistakes.