Posted with permission from Ziff Davis, Inc.
We’re proud to report Ooma has been selected as PCMag’s 2014 VoIP Business Choice winner for small businesses of less than 25 employees. Receiving an overall score of 9.4 out of 10, Ooma beat out competitors such as Shoretel, Avaya, Cisco and RingCentral. Ooma was also rated No. 1 in categories of Reliability, Technical Support, Least Likely to Need Tech Support (ease of use), and Likelihood to Recommend.
Ooma Office launched to the U.S. market in 2013 and has since expanded to Canada. Since launch, we’ve been hard at work updating feature capabilities while still ensuring the product remains affordable. While most U.S. microbusinesses using traditional phone lines spend around $300 on a month on their phone bills, Ooma Office customers – who include start-ups, law firms, accountants and non-profits – have cut down their bills considerably.
The PCMag results further reinforce Ooma Office’s increasing name recognition as a go-to phone service for allowing small businesses look and sound like big businesses. And we’re not stopping here; we’re constantly finding ways to give our customers the best experience possible. Be on the lookout for more (positive) changes as we move into the summer months.
In case you’re curious, the VoIP Business Choice survey was limited to PCMag.com community members and available at SurveyMonkey.com from March 12 to April 21, 2014. Users were asked about overall satisfaction with the service and technical support within the past 12 months.
PCMag is a popular news publication offering consumer and business technology news and reviews. Its parent, Ziff Davis, LLC, is the world’s largest digital media and technology company and reaches over 100 million viewers per month.