Our New Headset Has Serious Range

Headset Image v1We’ve used DECT (Digital Enhanced Cordless Telecommunications) technology in a number of our devices – HD2 Handset, Linx, Safety Phone – and today we’re announcing a new DECT headset. What makes us such big fans that we keep tapping into DECT? It has the wireless connection benefits of Bluetooth but with a far greater range. DECT covers the ground of close to half a football field (150 feet), while Bluetooth would limit you to just the end zone (30 feet).

Five times the distance can make a pretty big difference when you need to take a call while staying hands-free multi-tasking in a conference room or watering out in the garden. Starting to see why we’re bringing more DECT-based devices to you?

Our DECT headset helps you stay connected throughout your home or office – wherever you are and whatever you’re doing. Phone rings while you’re down in the basement doing laundry? Hit the button on the headset to answer. Need to call a client but also head to the copier to get a massive print job going? Use the click-to-call feature in Ooma Office Manager to place the call directly from your headset and then get moving.

The DECT headset can be worn in three ways: hooked on your ear, with a headband or with a neckband. In comes with a charging cradle for easy storage and powering up when not in use.

The DECT headset is now available for $99 on ooma.com. How would you use yours to stay connected?

We’re Now Blocking over 1 Million Telemarketing Calls a Month

icon-premier-personal-blacklist

We believe your home phone ringing shouldn’t bring a moment of dread anticipating an unwanted sales call, so it’s no surprise to us that blacklisting is Ooma’s most popular Premier feature. As you may know, our Personal Blacklist lets you create your own list of numbers to block, while Community Blacklist blocks tens of thousands of telemarketers reported by other Ooma users. Together, these blacklists are blocking over 1 million calls per month for Premier users!

 But we’re not stopping there! Today we’re bringing you our Expanded Blacklist, blocking calls from more than 800,000 known robo-callers and telemarketers. To activate this new blacklist for your account, head to my.ooma.com.

Not currently a Premier subscriber but loving the idea of keeping pesky telemarketers from reaching you? You can easily upgrade your account to Premier for $9.99 per month on my.ooma.com to get blacklisting and more than 25 additional advanced features (voicemail-to-email forwarding and Instant Second Line are some other favorites).

 

 

Can Your Home Call You in an Emergency?

Ooma Nest-Group v2-trans-black teloWe’re guessing that unless your last name is Jetson, your house hasn’t placed a call to you lately. But that’s about to change, thanks to our new partnership with Nest Labs (you’re probably familiar with their innovative Nest Thermostat or Nest Protect smoke and carbon monoxide alarm).

There are lots of things you might want to know about when you’re not home: if there’s a fire or whether your kids made it home from school okay, for example. During your busy day it’s unlikely that you have time to check in on all these what-if scenarios – that’s where having a house that calls you comes in handy for your peace of mind.

By teaming up with Nest, together we’re making it possible for your house to keep an eye on things and let you know what’s happening. During an Ooma call from your house, you can take immediate action by pressing 1 to contact emergency services local to your home.

This Nest integration is now available to all Ooma Premier customers as part of your existing service. With this new feature, Ooma Telo can:

  • Call you when a Nest Protect smoke or CO alarm is triggered in your home, let you know how long the alarm has been active and give you the option to connect with emergency services using your home phone number to expedite response
  • Use the occupancy sensors in the Nest devices to call you when important activity–like your kids coming home from school or elderly parents getting up in the morning–is not detected within a specified window of time
  • Automatically forward your home phone calls to your cell phone when your Nest Learning Thermostat detects you’re away, and stop forwarding when you’re back

Let us know what you think as you give this new service a whirl to stay connected whenever you’re away from home.

Ooma is Spreading Holiday Cheer with Free Calls to Santa!

This holiday season instead of writing a letter to Santa, you can give him a call! Ooma is spreading good cheer by offering free calls to the North Pole, directly to Santa’s line! Now through December 24th, children of all ages can call Santa and leave a message by dialing 1-844-544-OOMA (1-844-544-6662). You’ll be connected directly to Santa’s voicemail at his workshop. After a very special greeting from Santa, make sure to let him know what presents are on your wish list this year. Santa and his elves listen to all his messages, so if you’ve been good this year he may grant your wishes!

Happy Holidays from all of us at Ooma!

Gotta Fax? Then You’ve Gotta Check Out SureFax From Ooma Office

ooma_surefax_cloud_1The fax machine. Reports of its ultimate extinction in the workplace have circulated for years. However, as long as there are law firms, CPAs, banks and healthcare companies, there will continue to be fax machines. They play a vital part in the secure transmission of legal documents, medical records, mortgage documents, invoices, sales orders and many other key pieces of business material. In fact, for many companies the fax may be the only means of verifying a document has been received and an authentic signature has been produced.

It’s true that the number of physical (or “analog”) fax machines are getting fewer and fewer. More businesses are moving towards digital faxing to save money buying and maintaining hardware. Digital faxing also allows you to send and receive faxes from any computer or mobile device and archive them in the cloud.

So having the flexibility of making analog versus digital faxing in your office has never been more important. At Ooma we’ve been hard at work to let you fax whichever way you want, using our powerful VoIP solution.

So we’re very excited to share that we’re rolling out our new SureFax feature to our Ooma Office customers. What exactly does SureFax do? In a nutshell, it takes your analog faxes and translates them into “VoIP language.” This makes it possible to send and receive faxes over pretty much any high-speed Internet connection.

Ooma Office is now packing more punch – and not just on the faxing front. Have you been stuck in the administrator role fielding requests from employees for basics like call forwarding? We think your time is best spent on the truly administrative tasks like setting up extensions (and we’re willing to bet you do too). Now each phone user can customize their phone experience through our new Ooma Office Manager user portal. To make life easier for users as well, the user portal has a handy click-to-call feature so you can return missed calls by simply clicking the number in your call log.

Today we also added support for toll-free numbers. Whether you want to add a toll-free number for your business or port over an existing one, it’s as easy and affordable as adding any new line to your system.

If you currently have an Ooma Office business phone system, these new features are all available today as part of your existing subscription. Enjoy and let us know what you think! To read the full press release, click here.

Starting a Small Business? Ooma Can Help

When starting a small business, you face many questions and decisions – the location of your office, what kind of computers should you use, what should your logo look like, what kind of phone system should to adopt – and the list goes on and on.

Well, Ooma can help you answer one of those questions.

The goal of our Ooma Office business phone system has always been to give small business owners big business functionality at a fraction of the cost, saving valuable time and money without sacrificing quality and value. We are constantly developing new features not available from any other VoIP providers, without compromising quality for our customers.

That’s why we were recently featured by Software Advice, a leading provider of detailed reviews, comparisons and research for software buyers, in its blog post Our Favorite On-Premise IP-PBX Systems.

Daniel Harris, VoIP and telecom researcher at Software Advice, understands this value completely, writing how “Ooma Office includes the core functionality that a very small business needs from a phone system. Very small businesses don’t end up paying for call center functionality that they don’t need, while they get popular and sophisticated features (e.g. auto attendants, ring groups and conferencing) at an incredibly competitive price.”

So as you start to ponder the many questions surrounding starting your small business, don’t worry about your phone system – leave that up to us at Ooma!

Software Advice is the leading provider of detailed reviews, comparisons, and research for software buyers.

 

The Ooma Wearable Safety Phone is Here!

Remember those commercials with the elderly lady who fell, couldn’t get up and began shouting loudly for help?  She was wearing an alert pendant, which required her to be close to a base station to communicate. So despite her distress, she lay on the floor shouting for emergency responders who may or may not have been able to understand a word she said.

It’s about time alert devices got more sophisticated. That’s why we’re excited to announce our new Ooma Safety Phone is now available on ooma.com.

Ooma Safety Phone is a wearable pendant that allows you or your loved ones to call for help in an emergency. Since the phone has two call buttons, you can configure them for multiple emergency scenarios.  For example, you might want to program one button to call 911 in an emergency and the second number so a neighbor can help you as well. It also works as a speakerphone so you can have a live conversation with the emergency responder – no shouting required.

Pressing either button can trigger text or email alerts to be sent to your family or friends, so they are immediately aware of your situation. Using the My Ooma Web Portal you can easily program two speed dial numbers to tell it whom to alert when you make a call. And it also works as a hands-free device in every day situations, so you can be in the garden and take a call with the push of the button.

Want to have peace of mind knowing help is never more than the push of a button away? You can get Ooma Safety Phone at ooma.com for $49.99. It comes complete with a charging cradle, AC adapter, wearable lanyard and guide to walk you through the simple setup. Please note that Ooma Safety Phone needs a few key things to work:  a high-speed Internet connection, Ooma Telo and an Ooma Premier subscription.

 

Ooma Voted No. 1 as Best Business VoIP Service by PCMag

Posted with permission from Ziff Davis, Inc.  

We’re proud to report Ooma has been selected as PCMag’s 2014 VoIP Business Choice winner for small businesses of less than 25 employees. Receiving an overall score of 9.4 out of 10, Ooma beat out competitors such as Shoretel, Avaya, Cisco and RingCentral. Ooma was also rated No. 1 in categories of Reliability, Technical Support, Least Likely to Need Tech Support (ease of use), and Likelihood to Recommend.

Ooma Office launched to the U.S. market in 2013 and has since expanded to Canada. Since launch, we’ve been hard at work updating feature capabilities while still ensuring the product remains affordable. While most U.S. microbusinesses using traditional phone lines spend around $300 on a month on their phone bills, Ooma Office customers – who include start-ups, law firms, accountants and non-profits – have cut down their bills considerably.

The PCMag results further reinforce Ooma Office’s increasing name recognition as a go-to phone service for allowing small businesses look and sound like big businesses. And we’re not stopping here; we’re constantly finding ways to give our customers the best experience possible. Be on the lookout for more (positive) changes as we move into the summer months.

In case you’re curious, the VoIP Business Choice survey was limited to PCMag.com community members and available at SurveyMonkey.com from March 12 to April 21, 2014. Users were asked about overall satisfaction with the service and technical support within the past 12 months.

PCMag is a popular news publication offering consumer and business technology news and reviews. Its parent, Ziff Davis, LLC, is the world’s largest digital media and technology company and reaches over 100 million viewers per month.

Take Ooma’s Pledge to #CallMomFree this Mother’s Day

This Mother’s Day, Ooma is doing our part to make sure that every mom gets the phone call she wants and deserves. To ensure this happens, Ooma is offering all Ooma users free international calling on Sunday, May 11, along with our always free nationwide calling – so there’s no excuse not to make that call. Whether your mom is near or far, she’s always just a (free) phone call away with Ooma!

Take the pledge to call your mom at CallMomFree.com and be entered to win a $1,000 (which you will use to buy a fabulous gift for your mom, of course). When you take the pledge we will also send you a nice reminder on Mother’s Day, it’s really a fool proof plan.

Tell us on Twitter (@Ooma) why you are going to #CallMomFree this Mother’s Day.

Ooma Small Business Customers Provide Savings Tips for Tax Day

According to the National Small Business Association, small business owners spend 40 hours (a full workweek!) and more than $5,000 to complete their taxes. Ooma Office enables small businesses to function and multitask like big businesses at a fraction of the cost, saving crucial time and money. In the spirit of Tax Day, Ooma’s small business customers offer up their unique insights to get a head start on this year’s savings. Looking for ways to avoid wasteful spending in 2014? Check out the tips below to see how these small business owners cut down costs, so you can start saving those dollars!

• Automate, automate, automate: “It may be easier to just go with the flow and do your job, but taking the time while you are working to make your templates better and make your job more efficient is worth multiples in time, money and happiness.” (Nadeem N. Vaidya, M.D., Retina OC)

• Prioritize your business: “Rather than establishing a hard-line network, I use a cloud service … I jumped on board with Ooma Office as soon as it became available … The initial hardware purchase was reasonable and does not require any special telephone equipment, which is a bonus.” (Christine Swenson, Swenson Law Office, PC)

• Have as little overhead as possible: “Really ask yourself if you need whatever it is you’re considering purchasing. If it’s a clear need or investment in your business, make sure you can afford it and it won’t affect your cash flow or savings.” (Jason Unger, Junger Media)

• Keep things simple: “As the owner of a business, you have the ‘privilege’ of working long hours for little pay in the beginning. Focus on your core business, do not try to do too many things at the beginning.” (John McKernan, Chapel Hats)

Ooma Office saves customers up to 90% on their monthly phone bills. If you’re interested in learning more about Ooma Office’s capabilities, check out our savings calculator to find out how much you could save over the course of three years by making the switch.

Archives