Jump-start your next conversation with
Caller Info Match
or call us at 1-877-353-5185
Better than standard Caller ID, Caller Info Match digs deep to find background info from your Customer Relationship Management system, or other sources like social media and search engines. And it works on both calls you receive and calls you make.
Identify callers that you already have a relationship with
Pull up caller’s past interactions with your company
Add a note in your CRM before you get side-tracked
Pull info from LinkedIn, Facebook or Google if you don’t have a CRM
It’s easy to connect to Caller Info Match. Salesforce, Hubspot, ServiceNow and Zoho CRM systems are just a few clicks
away. There’s also a custom integration option for other CRM platforms.
If you don’t have a CRM system, Caller Info Match can search by the caller’s phone number in Google Chrome.
Or see LinkedIn or Facebook shares on the caller’s individual or company profile.
How to get Caller Info Match
Caller Info Match is included in the Ooma Office Pro or Ooma Office Pro Plus plans. Both plans also come with extra perks like Videoconferencing, Desktop App and Call Recording. Compare all three business plans to see which features are best for your business.
Fast internet calling
Easy phone management
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with the desktop and mobile apps.
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Subtotals
Hardware: | $0.00 |
One-time activation fee: | $49.95 |
Due today (plus taxes) : | $49.95 |
Your monthly fee, for users: | $ |
Need help choosing a plan?
Contact sales or answer a few questions to find the plan that fits your needs.
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Ooma Office Essentials | Ooma Office Pro | Ooma Office Pro Plus | |
---|---|---|---|
Subscription Plans | |||
Price per User /Per Month (No Contract Necessary) | $19.95 | $24.95 | $29.95 |
Key Calling Features | |||
Unlimited Calling in U.S., Canada, Mexico, and Puerto Rico | ● | ● | ● |
Low International Rates | ● | ● | ● |
911 Service | ● | ● | ● |
FREE Number Transfer | ● | ● | ● |
One FREE Toll-Free Number | 500 minutes of inbound calls per month | 500 minutes of inbound calls per month | 500 minutes of inbound calls per month |
Main Company Number | ● | ● | ● |
One Direct-Dial Number Per User | ● | ● | ● |
Easy Installation | ● | ● | ● |
Administration and Support | |||
User Management Portal | ● | ● | ● |
Multi-site Admin and Management | ● | ● | ● |
Bulk User Import | ● | ● | ● |
24×7 Customer Support | ● | ● | ● |
Call Management Features | |||
Virtual Receptionist | ● | ● | ● |
Virtual Receptionist with Unique Greetings, Menus and Actions | ● | ||
Analog Fax Machine Support | ● | ● | ● |
Call Park | ● | ● | ● |
Call Park for Desktop App | ● | ● | |
Music On Hold | ● | ● | ● |
Transfer Music | ● | ● | ● |
Extension Dialing | ● | ● | ● |
Extension Monitoring | ● | ● | ● |
Call Forwarding | ● | ● | ● |
Virtual Extensions | ● | ● | ● |
Voicemail | ● | ● | ● |
Call Transfer | ● | ● | ● |
Company Directory | ● | ● | ● |
Call Logs | ● | ● | ● |
One Conference Bridge per User | ● | ● | ● |
Forward Calls During Device Outages | ● | ● | ● |
Virtual Fax | ● | ● | ● |
Distinctive Ringtones | ● | ● | ● |
3-Way Calling | ● | ● | ● |
7-Digit Dialing | ● | ● | ● |
Call Blocking | ● | ● | ● |
Intercom | ● | ● | ● |
Overhead Paging | ● | ● | ● |
Paging Groups | ● | ● | ● |
IP Phone Paging | ● | ● | ● |
Flexible Numbering | ● | ● | |
3-Digit Extensions | ● | ● | |
Enhanced Call Blocking | ● | ● | |
Voicemail Transcription | ● | ● | |
Call Recording | ● | ● | |
Dynamic Caller ID | ● | ● | |
Hot Desking | ● | ||
Find Me, Follow Me | ● | ||
Shared Voicemail Boxes | ● | ||
Call Screening | ● | ||
Mobility Features | |||
Desktop App for Windows | Yes (without calling) | ● | ● |
Desktop App for Mac | Yes (without calling) | ● | ● |
Desktop App for Google Chrome | Yes (without calling) | ● | ● |
Mobile App for iOS | ● | ● | ● |
Mobile App for Android | ● | ● | ● |
Simultaneous Ring | ● | ● | ● |
Voicemail-to-Email Audio Files | ● | ● | ● |
Extension Dialing to App | ● | ● | ● |
Call Transfer from App | ● | ● | ● |
Call Flip | ● | ● | ● |
Virtual Fax | ● | ● | ● |
Team Collaboration | |||
Conference Calling | Up to 10 participants | Up to 25 participants | Up to 100 participants |
Videoconferencing | Up to 25 participants | Up to 100 participants | |
Microsoft Office 365 Calendar Integration | ● | ● | |
Google Calendar Integration | ● | ● | |
Simultaneous Screen Sharing | ● | ● | |
Videoconferencing Recording | ● | ||
Online Whiteboarding | ● | ||
Team Chat | ● | ||
Team Presence | ● | ||
Text Messaging | |||
Text Messaging | 250 messages per month | 1,000 messages per month | |
Bulk SMS Packages | Call us at 866-343-7929 for Quote | Call us at 866-343-7929 for Quote | |
Scheduled Messages | ● | ● | |
Messaging Templates | ● | ● | |
One-to-Many Messaging | ● | ||
Customer Engagement | |||
Ring Groups | ● | ● | ● |
Caller Info Match | ● | ● | |
Contact Us Website Widget | ● | ● | |
Call Queuing | ● | ||
Online Bookings | ● | ||
Shift-to-Text | ● | ||
Auto Dialer | ● | ||
Integrations | |||
Salesforce | ● | ||
Microsoft Dynamics | ● | ||
Zoho | ● | ||
Freshdesk | ● | ||
NexHealth | ● | ● | |
Clio | ● | ||
AgencyZoom | ● | ||
HubSpot | ● | ||
Square | ● | ||
Jobber | ● | ||
QuickBooks Online | ● | ||
Analytics | |||
Call Analytics | ● | ● | |
Call Leaderboards | ● | ● | |
Message Analytics | ● | ● | |
Fax Analytics | ● | ● |