Why do I have to pay taxes and fees?
Although unlimited calling is free with Ooma Telo, users are required to pay monthly taxes and fees. Why?
Telecommunication is a highly regulated industry and subject to many laws, regulations and taxes at the city, county, state, province and federal levels. As a result, Ooma charges applicable taxes and fees so that we as a company comply with laws and regulations mandated by the government. These taxes and fees are split into the following categories:
- Regulatory compliance fee
- 911 service fee
- Federal universal service charge (U.S. customers only)
- State or province and local taxes, fees and surcharges
You can use our tax calculator to determine how much you will need to pay each month in taxes and fees.