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Ooma Telo
Frequently Asked Questions.

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  1. Is Ooma compatible with Starlink?

    Yes. Ooma’s service has been tested to show no connectivity problems when customers use Starlink as their internet service provider. [...]

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  2. Can I transfer my current phone number?

    Yes. Keep your current number for a one-time fee of $39.99 or choose a new one for free. [...]

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  3. How can I change the number of rings before my Ooma voicemail picks up a call?

    Log into your My Ooma account, navigate to Preferences and in the drop-down menu, select Voicemail, and adjust the Pickup timeout setting in the General Settings section to change the number of rings (or seconds) before voicemail picks up. [...]

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  4. Can I organize my voicemail messages into folders?

    Yes, you can create folders to organize your voicemail messages in the Voicemail widget located on your My Ooma dashboard, making it easier to manage them effectively. [...]

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  5. How does voicemail work with the Voicemail widget on the My Ooma account?

    The Voicemail widget provides online access to voicemail messages, allowing playback, deletion and other management actions directly from the My Ooma dashboard. [...]

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  6. How do I navigate voicemail using my phone's keypad?

    You can navigate through voicemail options using the keypad, accessing message playback, deletion and settings adjustments. You don’t have to wait for the voice prompts either, here’s a quick guide to using the number keys: Press 1 to get messages Press 2 to change settings Press 8 for more options Press 0 for Help [...]

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  7. What enhanced voicemail controls are available with the Ooma Telo Base Station or Phone Genie?

    Ooma Telo Base Station and Phone Genie can act as an advanced voicemail control center. Press the Play button to listen to the message, press the Trash Can button to delete a message, the Rewind button to return to the beginning of the message or go back to the previous message, the Fast Forward button to skip to the next message and the Volume buttons to change the volume. [...]

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  8. Is there a limit to the number of voicemail messages I can store?

    Ooma customers can store up to 100 messages, while Ooma Premier subscribers can store up to 250 messages. [...]

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  9. How can I access my voicemail?

    From Home: Press the play button on your Ooma Telo Base Station or Phone Genie to hear the messages. You can also pick up the phone and dial your own phone number. If you have an Ooma HD2 or HD3 handset, you can press the soft key for the “Voicemail” option. From Anywhere: Dial your Ooma number from any phone and hit * when your voicemail picks up to enter the navigation menu. You can also log into your My Ooma account online [...]

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  10. How do I set up my voicemail?

    Pick up the phone and press the play button on your Ooma device. Follow the instructions to set your PIN, record your name, and create a greeting. [...]

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Ooma Telo

Ooma Telo®

Plug Ooma Telo into your internet router with a hardwired connection. [..more]

$99.99

Phone service – $0.00/mo
All you pay are monthly taxes and fees.

BUY NOW

Shipping – Free

Risk-free 30-day returniCustomers can return hardware to Ooma during the first 30 days of service for a full refund by calling customer service at 888-711-6662. Details at https://www.ooma.com/legal/terms/

Ooma Telo Air

Ooma Telo Air®

Place your Telo Air anywhere and connect wirelessly through your home Wi-Fi network. [..more]

$99.99

Phone service – $0.00/mo
All you pay are monthly taxes and fees.

Save:
BUY NOW

Shipping – Free

Risk-free 30-day returniCustomers can return hardware to Ooma during the first 30 days of service for a full refund by calling customer service at 888-711-6662. Details at https://www.ooma.com/legal/terms/

Ooma Telo LTE

Ooma Telo LTE with Battery Backup

Ooma Telo LTE comes with an adapter that gives a high-speed, always-on LTE cellular connection, plus a battery backup in case of an internet or power outage. [..more]

Check coverage.

$129.99

Phone service – $19.99/mo
Plus monthly taxes and fees.

BUY NOW

Shipping – Free

Risk-free 30-day returniCustomers can return hardware to Ooma during the first 30 days of service for a full refund by calling customer service at 888-711-6662. Details at https://www.ooma.com/legal/terms/

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