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var surveyDataCommonWrapper=function(argument){if(!argument){argument={getCampaignList:function(){return[]},surveyStatusChange:function(){},answerSubmitted:function(){}}}return function(){window.VWO=window.VWO||[];function getValuesFromAnswers(answers){var values=[];for(var i=0;i Receive calls and initiate click-to-call within the CRM application anytime a phone number is available. Empower agents to transfer the entire user workspace along with the active phone call for an optimized customer service experience. Personalize customer interactions by getting instant visibility into who is calling with full contact information before answering calls. See detailed call information including Caller ID, Queue, DID and Route Path information. Gain valuable insight into staff productivity. Review call logs, see if calls were inbound or outbound, and how long they lasted. Automatic telephone call logs and activities make it easy for employees to include notes or add follow up reminders. Innovative technology provides employees with powerful telephony features, all within the CRM interface. With centralized configuration and no client-side installation required, Ooma Enterprise CRM integration is simple to deploy and easy to use. Equip employees with the customer insights they need, predict next steps and provide timely support. Empower outside sales and telemarketing to make and close more outbound calls. Enable reps to quickly create follow-up tasks to close sales opportunities faster. Eliminate application screen switching, automate routine tasks and workflows to create better customer outcomes. Easily create and track marketing campaigns; calculate campaign effectiveness and ROI. Improve receivables by making faster, and more collections calls. Review data from call logs for accurate hourly billing. Analyze detailed business metrics to discover and act-on improvement opportunities. 8 Steps to Driving Customer Loyalty with Call 866-467-6935 Find out about the top quality, out-of-the-box Enterprise UCaaS features you need. Learn how to boost customer loyalty with customized business communications
Boost employee productivity and customer loyalty by integrating CRM applications.
Focus on serving customers, not juggling between different communication tools. Pre-built CRM integrations with the Ooma Enterprise cloud communications and our hosted call center platform help businesses improve employee productivity, deliver a better customer experience, and get more value from their CRM application.
Ooma Enterprise integrates with leading apps.
Seamless communications.
Insightful customer information.
Drive employee performance.
Simple to deploy and use.
CRM integration provides a wide range of business benefits:
Propel Customer Loyalty
Generate Sales Revenue
Improve Employee Productivity
Create More Qualified Sales Leads
Optimize Collections
Continuous Improvement
Personalized CommunicationsTalk with an Ooma Enterprise unified communications expert today to learn more about our integration capabilities.
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