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OOMA Home Phone Blog : home phone

6 tips on how to lower your home phone bill

Jim Gustke profile image
Jim Gustke
July 17, 2023 | 3 min read

You may not give much thought to paying everyday bills, especially if you’ve got automatic payments set up. This makes it hard to notice if your home phone bill is on the rise. And even if you see a spike, you may feel powerless to do anything about it. But that’s simply not true.

Empower yourself with these six tips on how to lower your home phone bill. Spoiler alert: I’ve saved the best for last.

1. Review your phone bill and cancel add-on features you don’t need.

See if there are any charges for features you seldom or never use. For example, some providers—not Ooma?—charge extra for call waiting and caller ID. Contact your provider and discontinue any features you can live without.

If you’re on an automatic payment plan and don’t get a bill every month, go online or call your provider to get a copy of your most recent bill to see exactly where the money is going.

Look for mystery charges and ask your service provider to explain them. Search for items you don’t remember authorizing, like ringtones and horoscopes billed by outside companies. They could be made by an illegal practice known as cramming, which often goes undetected because the amounts are tiny. But a dollar or two every month paid by millions of customers can net a hefty profit for unscrupulous crammers.

2. Find a more economical way to call internationally.

If you make a lot of calls outside of the U.S., you might be able to save money if your provider offers an international calling plan. Make sure that plan includes the countries you call.

On the flip side, perhaps you signed up for an international calling plan that you rarely use now that your daughter has completed her study abroad. You may be better off canceling it and paying per-minute rates for long-distance calls.

Another idea is to purchase prepaid long-distance phone cards with international calling minutes. Read the fine print to find out which countries you can call and if there is an expiration date.

And, if you have a mobile phone or tablet, you can download an inexpensive or free app like WhatsApp and make all your long-distance calls through it—as long as the person you’re calling is also using WhatsApp.

3. See if you qualify for the FCC Lifeline program.

Depending on your income, you may be eligible for a monthly discount on phone or internet service through the FCC’s Lifeline program. Lifeline was set up in 1985 so all Americans can have access to the opportunities and security that come with phone service. To be eligible, you must participate in specific federal assistance programs, like Medicaid or the Veterans and Survivors Pension Benefit, or have income that is at or below 135 percent of the Federal Poverty Guidelines. Find out if you qualify.

4. Bundle services to get a discount.

If you subscribe to cable TV, internet, cellphone and home phone services from different providers, you might be able to save some money by combining services. Granted, not all providers offer the same quality of services or even allow you to bundle services, but it’s worth a call or two to find out. One thing to watch out for are super low introductory offers that are only good for the first year. So if your bill doubles when the offer ends–call again. You know what they say about the squeaky wheel.

5. Ask your service provider for a lower price.

Call your service provider and explain that you’re trying to lower your monthly expenses. Be prepared, this may require a bit of patience and time on hold. Ask if you qualify for any discounts or if they will match deals from their competitors. If you’ve been a loyal customer, chances are good that they’ll find a way to keep you happy. If they don’t, be prepared to take your business elsewhere, which leads me to my favorite tip—the one that can save you the most money.

6. Switch to VoIP home phone service

If you have high-speed internet, you can greatly reduce your home phone bill by moving to Voice over Internet Protocol (VoIP) phone service. The Ooma Basic phone plan provides monthly service for FREE—you only pay the applicable monthly taxes and fees, which are generally under $10. See an estimate for your ZIP code.

To get started, you’ll need an Ooma Telo modem, for a one-time regular cost of $99.99, to connect to your internet router. Setup is so easy most customers can start calling within 15 minutes. You can use your existing home phones. And you can keep your phone number for a one-time payment of $39.99.

Learn why VoIP is the best landline alternative for your home phone. Or call (877) 353-5185 and speak to an Ooma expert who’ll be happy to answer all of your questions.

About the Author
Jim Gustke profile image
Jim Gustke

Jim Gustke, vice president of marketing at Ooma, has a wealth of experience at the intersection of consumer and technology marketing. As vice president of marketing for Intuit, he helped lead the reinvention of Quicken and launch the first SaaS version of the popular personal finance software. Prior to Intuit, he was responsible for business unit management, global branding and product marketing at Lexar Media, helping grow the flash memory company to over $850 million before its acquisition by Micron Technology. He also served as the founding vice president of marketing for Ofoto, an online photography service, acquired by Eastman Kodak in 2001. A pioneer in internet marketing, he joined America Online in 1996 as the marketing leader for GNN, the company’s first Internet Service Provider, and in 1995, as a marketing manager at Polaroid Corporation, he led the team that launched the company’s first corporate website.

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