Ooma Business Blog

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Explore helpful tips to make sure your important business messages reach their intended targets. From composing personalized and professional subject lines to authenticating domains with SPF, DKIM and DMARC, there are many ways to keep your emails and texts from landing in your customers’ spam folders.

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Do you dread video calls? Hate the way you look and sound on camera? Feel awkward and ill at ease? The fact is video calls are here to stay, so we’ve outlined tips to help you look, sound and feel your best on your next video chat.

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Check out this post with essential elements for crafting a professional voicemail message. Included are tips and examples of how to leverage your voicemail messaging to provide customers with the information they are seeking even if you aren’t readily available to take a call.

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Following video meeting best practices is vital to remaining productive in a remote working world. When you are working from home, video calls can become a vital link to colleagues and customers. Unfortunately, some people have struggled with video conferencing tools. In some cases, individuals have lost their jobs as a result of how they acted on video calls.

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The phone call is still one of the most essential tools for service providers, like general contractors, landscapers, painters, cleaning professionals, plumbers and lawn care workers. Being able to field calls efficiently and successfully will undoubtedly be a big help to your business. This blog outlines tips for improving those phone calls.

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Cybercrime is projected to cost the world $10.5 trillion annually by 2025 and the consequences for businesses can be devastating. This post outlines what you need to know about protecting your business from cybercrime, internet scams and fraud.