7 reasons to use the Ooma Office desktop app

Taking a phone call doesn’t mean what it used to. You would need to answer or hang up a physical phone mounted on a wall or sitting at your desk and, even worse, you’d have to actually be there to pick up any calls. If you weren’t, they’d go to voicemail.

But now there’s VoIP phone service, and it’s changed how your business can use phone service for maximum efficiency. That means your phone service goes where you go. Need a physical phone in your office? Sure, but you can also take it with you on your smartphone.

But there’s another option: Your laptop or desktop computer. Here are several reasons why downloading the Ooma Office Desktop app is a good idea.

No more physical phones

Starting a business is expensive enough already. You’ve got to purchase products and hire staff and make sure your space is pleasant and welcoming. That’s not including all the office equipment and utilities you’ll need to make your business run smoothly.

However, it’s worth considering whether you need physical phones or fax machines at all. If you’ve got a receptionist who deals with lots of call traffic, then a physical phone might make it easier for them to be efficient because of all its function buttons.

If you’re a real estate agent or accountant and don’t need a physical phone, then why buy one? You can easily use your laptop or desktop computer as your phone and virtual fax machine. Just download the app and make and take your calls. Plus, thanks to the headphones you likely already use, you have a perfect setup.

Videoconferencing

Unfortunately, not all the predictions in “Back to the Future” came true. We don’t really have desktop phones with video cameras built into them. Even if we did, they might not be the most professional option for a business meeting. You wouldn’t show up to an important meeting from your iPhone’s front-facing camera would you?

The desktop or laptop video camera, along with a good-looking background, is still the best option going, and downloading the Ooma Office Desktop App will help you with that. You’ll be able to video conference right from the app. You can even share your screen, or two people can share screens simultaneously, and collaborate with whiteboarding.

Messaging

Texting has become an important part of modern life, and that’s no different for your work life. Messaging colleagues, clients and suppliers is an essential part of the flow of business. Sure, you can text them on your smartphone, but that’s not always the best idea.

Instead, you can use work apps like the Ooma Office mobile app, Slack or Microsoft Teams to communicate and improve your work/life balance, because some thoughts are best typed out on a keyboard. Smartphone keyboards have come a long way, but they can feel a bit restrictive and claustrophobic for more in-depth conversations.

So why not hash it out in Messaging on the Ooma Office desktop app?

Faxing

Faxing is still an important cornerstone of many businesses. The remarkably sticky technology is surprisingly useful in a time with email and video calls, and a lot of that has to do with security. It can be far safer to fax over a document to a client than email it.

That’s why many industries still heavily lean on faxing. Insurance companies and government agencies use it in droves, which means your business is likely to need to use it, too. The Ooma Office desktop app makes this remarkably easy.

You can simply upload your document into the app and send it off. Boom. No need to fiddle with feeding paper into a machine and watching it slowly scan in. Upload. Send. Done.

Calling made simpler

If efficiency is the goal, then calling numbers you find on the Web is easiest with a desktop app. Ever find yourself juggling back and forth from a browser screen on your smartphone to your phone keypad to type in a number you just found in an online search?

Skip the hectic shuffle with a desktop app and install the Chrome Extension. You’ll be able to easily call any number you see on the Web. All you have to do is click on the number and the call will open up in the Ooma Office desktop app.

More information at your fingertips

If you’ve got a lot of clients or patients or customers, then using a desktop app to call them might be the best course of action. Why? With the Ooma Office desktop app, you’ve got access to integrations from Clio, Salesforce, NexHealth and many other CRM tools.

That means when you call a client or patient, you’ll get a pop-up screen with their relevant information, like last appointment, so you can be more efficient at helping them or answering any questions they might have.

The modern desktop phone

You don’t have to live between physical phones on desks and smartphones in your pocket or purse. There is an in-between option where you can conduct business in an office or while on the go. With the Ooma Office desktop app, you can do more than you thought with your business phone service.