Ooma VoIP Phone
  • BUSINESS
      Business Solutions
      • Business Phone Service
      • Business Internet
      • POTS Replacement
      • Enterprise Communications
      Learn More
      • Features
      • Integrations
      • Industries
      • Webinars
      • Case Studies
      • Blog
      • Calculate Savings
      • Setup Guides
      Get Started
      • Contact Sales
      • Build Your Own System
      • Get a Phone Number
      • Buy Phones
  • RESIDENTIAL
    • Home Phone Service
    • All Products
    • Basic Home Phone Service
    • Premier Home Phone Service
    • Features
    • Shop Now
    • Home Security Systems
    • Shop Products
    • Plans
    • Features
  • SHOP
    • Business Phones & Service
    • Home Phones & Service
    • Home Security Products
  • PARTNER
    • Why Ooma
    • Channel Partners
    • Carriers
    • VAR Partners
    • Resellers
    • ISP Partners
  • SALES: 877-353-5168
  • Search

    More results...

  • MY OOMA ACCOUNT
    • My Ooma Telo
    • My Ooma Office
    • Partner's Login
  • Cart Button
    0

    Your Cart

    Your cart is empty.
  • Plans & Pricing
    • Compare Plans & Pricing
    • Office Pro Plus Plan
    • Office Pro Plan
    • Office Essentials Plan
    • Small Business Starter Kits
    • Phone & Internet Bundles
    • Build Your Own System
    • Savings Calculator
    • PROMOTIONS
    • Elevate your business now with free IP phones.
      Shop three limited time offers.
  • Features & Integrations
    • Explore All Features
    • Call Management
    • Desktop App
    • Mobile App
    • Virtual Receptionist
    • Call Parking
    • Overhead Paging
    • Multi Ring
    • Call Blocking
    • Auto Dialer
    • Collaboration
    • Videoconferencing
    • Team Chat
    • Hot Desking
    • Call Recording
    • Call Queuing
    • Text Messaging
    • Ring Groups
    • Voicemail Transcription
    • Customer Experience
    • Contact Us Website Widget
    • Shift-to-Text
    • Music on Hold
    • Transfer Music
    • Extension Dialing
    • Toll-free Number
    • Virtual Fax
    • Caller Info
    • Integrations
    • Salesforce
    • HubSpot
    • Square
    • Microsoft Dynamics 365
    • QuickBooks Online
    • Clio
    • Jobber
    • See all integrations
  • Shop Phones
  • Industries
    • Automotive
    • Construction
    • Dental
    • Education
    • Hospitality
    • Healthcare
    • Insurance
    • Legal
    • Non-Profit
    • Real Estate
    • Restaurants
    • See All Industries
  • Business Resources
    • Featured Blog
    • The award for Top VoIP Provider in 2025 goes to … Ooma!
    • Learn
    • Setup Guide
    • Webinars
    • Case Studies
    • Podcast
    • Business Blog
    • Customer Videos
    • Reviews
    • FAQs
    • Compare
    • AT&T vs Ooma
    • Comcast vs Ooma
    • Marketplace
    • Explore
    • International Calling
    • Choose a Phone Number
    • Toll Free Numbers
    • What is VoIP?
    • IT Leaders
GET STARTED
  • Search

    More results...

    • My Ooma Telo
    • My Ooma Office
    • Partner's Login
  • BUSINESS
    • Business Solutions
      • Business Phone Service
      • Business Internet
      • POTS Replacement
      • Enterprise Communications
  • RESIDENTIAL
    • Home Phone Service
    • Home Security Systems
  • SHOP
    • Business Phones & Service
    • Home Phones & Service
    • Home Security Products
  • PARTNER
    • Why Ooma
    • Channel Partners
    • Carriers
    • VAR Partners
    • Resellers
    • ISP Partners
  • Search

    More results...

    • My Ooma Telo
    • My Ooma Office
    • Partner's Login
  • BUSINESS SOLUTIONS
  • Plans & Pricing
    • Compare Plans & Pricing
    • Office Pro Plus Plan
    • Office Pro Plan
    • Office Essentials Plan
    • Small Business Starter Kits
    • Phone & Internet Bundles
    • Build Your Own System
    • Savings Calculator
  • Features & Integrations
    • Explore All Features
    • Call Management
    • Desktop App
    • Mobile App
    • Virtual Receptionist
    • Call Parking
    • Overhead Paging
    • Multi Ring
    • Call Blocking
    • Auto Dialer
    • Collaboration
    • Videoconferencing
    • Team Chat
    • Hot Desking
    • Call Recording
    • Call Queuing
    • Text Messaging
    • Ring Groups
    • Voicemail Transcription
    • Customer Experience
    • Contact Us Website Widget
    • Shift-to-Text
    • Music on Hold
    • Transfer Music
    • Extension Dialing
    • Toll-free Number
    • Virtual Fax
    • Caller Info
    • Integrations
    • Salesforce
    • HubSpot
    • Square
    • Microsoft Dynamics 365
    • QuickBooks Online
    • Clio
    • Jobber
    • See all integrations
  • Shop Phones
  • Industries
    • Hospitality
    • Dental
    • Real Estate
    • Insurance
    • See all industries
  • Business Resources
    • Learn
    • Setup Guide
    • Webinars
    • Case Studies
    • Podcast
    • Business Blog
    • Customer Videos
    • Reviews
    • FAQs
    • Compare
    • AT&T vs Ooma
    • Comcast vs Ooma
    • Marketplace
    • Explore
    • International Calling
    • Choose a Phone Number
    • Toll Free Numbers
    • What is VoIP?
    • IT Leaders
  • PROMOTIONS
    Elevate your business now with free IP phones.
    Shop three limited time offers.
  • Search

    More results...

    • My Ooma Telo
    • My Ooma Office
    • Partner's Login
  • RESIDENTIAL SOLUTIONS
  • Shop Devices & Bundles
    • Shop All Products
    • Ooma Telo
    • Ooma Telo Air
    • Ooma LTE w/ Battery Backup
    • Handset & Accesories
    • Home Phone Bundles
    • Retro Phone Bundle
    • Senior Phone Bundle
    • Family Phone Bundle
    • Home Office Bundle
  • Pricing & Plans
    • Basic Home Phone Service
    • Premier Home Phone Service
    • International Calling Plans
    • Savings Calculator
  • Features
    • See all features
    • Enhanced 911
    • Mobile App
  • Resources
    • Get Started
    • FAQs
    • Customer Reviews
    • Home Phone Blog
    • Calculate Savings
    • Choose a Phone Number
    • Consumer Reports Rating
    • Landline Alternative
  • Shop Now
  • PROMOTIONS
    Get a deal that’s Mom-approved!
  • Search

    More results...

    • My Ooma Telo
    • My Ooma Office
    • Partner's Login
  • POTS Replacement
  • Remote Device Management
  • Resources
  • Compliance
  • FAQs
  • Industries
    • Real Estate
    • Education
    • Government
    • Healthcare
OOMA Business Blog : business

The 5 Most Important Technologies To Improve Restaurant Productivity

Ken Narita profile image
Ken Narita
May 24, 2018 | 3 min read
The right tool makes all the difference for restaurant owners and operators. For example, when a chef chooses the right knife for the task, they’re able to make a better cut. So too must smart decisions be made about the tools and services of restaurant operations.In order for your front-of-house to be as effective as your kitchen, look to these five technologies to bring your restaurant into the digital age, improve your productivity and increase your profit margins.

Restaurant Table-Top Technology

You may have seen tabletop technology being used in airport restaurants where iPads have been installed at every table and bar seat. At Newark Airport, for example, customers can use the installed iPad to view the menu, place their order and pay.In a Cornell University study about tabletop restaurant technology, researchers saw many benefits to implementation. First, this technology could speed up the dining process between 16 and 31 percent, turning over tables more quickly, which would increase restaurant profits. There is also the potential for labor savings which can be used to either reduce costs or provide more personalization to the customer experience. The researchers also cited the potential for increased revenue from add-on items such as beverage refills or appetizers.

Smartphone App for Your Restaurant

Not only does having a smartphone app give you a tool to directly communicate with your client base, but it can also be a critical component of your restaurant’s data ecosystem, including getting customer information and learning their preferences.Currently about one third of restaurants have a smartphone app. More than half of restaurant apps feature tools for loyalty programs, ordering, menus, nutrition information, payment options, and directions.While that’s scratching the surface, consider how app development could result in geo-targeted push notifications. So if a customer is in the vicinity of your restaurant and your business is slow, can your app automatically send them an incentive like a discounted appetizer in order to boost your business?

Intelligent Customer Communications

Phone communication reigns supreme for restaurant interactions, including taking reservations, fielding questions, communicating with vendors, and more. But today’s high tech phone service means that your telephones don’t need to be a complicated mess of expensive business plans and personal cell phones.smart business phone platformSmart business phone platforms like Ooma small business phone systems provide a low-cost and high-quality phone service for restaurants with the tools and features to be more productive. Ooma Office offers a virtual receptionist to direct callers and provide information. There’s multi-ring to help calls be answered promptly. There are call logs so that you can monitor customer contact points. The National Restaurant Association say that 63 percent of restaurant operators cite cost to be a barrier to technology implementation. However, with Ooma, business phone service costs just $19.99 per month per user, resulting in an average savings over three years of $6,185. So instead of costing more money to be high-tech, Ooma Office actually saves your business money.Additionally, Ooma Office’s free calling app (iOS, Android) lets all users have remote access to their work phones. So whether you’re a manager on-the-go or a restaurant driver on the road, the app keeps you connected to work without needing to use your personal cell phone number.

Online Ordering and Food Delivery Apps

While only 37 percent of restaurants offer online ordering, four in five restaurant managers agree that the use of technology in a restaurant provides a competitive edge.The LA Times said that “restaurateurs [are] realizing that smartphone apps don’t cause a drop-off in dine-in customers, but instead help grow a new customer base.” When the restaurants they surveyed started using 3rd party apps like DoorDash or GrubHub, they saw revenue gains anywhere from a two to 35 percent increase.Keep in mind though, while it’s possible to use the apps to access new customers and grow revenue, The New Yorker reports how service charges can cut into an already tightly priced food order. This burgeoning technology is changing the landscape of food ordering, and each restaurant will likely have its own solution.

Predictive Ordering Technology

Inventory management can have a significant impact on a restaurant’s profitability. For example, a snowstorm or sporting event could leave a restaurant with more ingredients in the fridge than on plates.While predictive ordering technology is still leading-edge, 53 percent of restaurant operators say they would implement it if it were available to them today.We’ve already seen this predictive technology hitting the market with tools like Upserve, which says it “predicts how many guests will visit tonight by considering reservations, past results, holidays, the weather and nearly 20 other factors.”Want to get smart about your restaurant’s technology needs? Ooma Office can help
book your consultation today image

Learn more about how Ooma Office can help your business.

Talk to one of our Ooma Office experts today!
CONNECT WITH US

Thank you!

An Ooma Office Sales Representative will be in touch shortly.

866-573-0707

The Ooma Office Logo
Thank you
Learn how ooma can help - consultation image

Learn more about how Ooma Office can help your business.

Just call 877-621-0515 or click this to CHAT. Or, fill out this form and someone will reach out to you shortly.

By clicking below you expressly agree to and acknowledge the statements set forth in this
link. By submitting your contact information, you are giving express written consent to receive on your telephone, mobile or other electronic device auto-dialed, pre-recorded, artificial or other automated telemarketing calls or texts (SMS & MMS) from Ooma, its marketing partners, or third parties acting on Ooma’s behalf, even if your number is a on a corporate, state or federal Do Not Call (DNC) list. Carrier fees may apply. Consent is not a condition of purchase. It also indicates that you agree to Ooma’s Privacy Policy.
Fix error
About the Author
Ken Narita profile image
Ken Narita

Ken Narita’s marketing career spans two decades helping businesses large and small grow. Whether it’s been advising emerging startups, guiding clients from the agency side, or currently, leading SMB marketing at Ooma, Ken has always taken an empathetic approach to addressing goals, gaps, and opportunities. Previously at TriNet, from 2011 to 2017, he grew and led the revenue marketing team through a period of rapid change and growth where net service revenue consistently grew in a range of 15-20% per year and reached $650 million at the end of his tenure. Ken has led demand generation, field marketing, customer marketing, and marketing operations teams and enjoys the ability to integrate campaigns across all functions to drive results.

Recent Posts
recent post image:QR codes: responsible business uses
QR codes: responsible business uses
recent post image:The second digital revolution: How VoIP became a lifeline for modern businesses
The second digital revolution: How VoIP became a lifeline for modern businesses
recent post image:Don’t risk it: password security tips to keep your business and team safe
Don’t risk it: password security tips to keep your business and team safe
More from Ooma Business Blog
  • – Buyer’s guide: choosing a cloud phone system in 2024
  • – Guide to multi-line phone systems for small business
  • – How to get a business phone number
  • – Ooma Office Pro vs. 8×8: 2022 Pricing and feature comparison
FOR BUSINESS +

  • Business Phone System
  • Enterprise Phone
  • POTS Replacement
  • UCaaS
  • Cloud Phone
  • Mobile App
  • Internet Services
  • Live Demo
  • Video Conferencing
  • Choose a Number
  • International
  • VoIP Phone System
  • Business Phone Services
  • Ooma Office
  • Faqs
FOR HOME+

  • Home Phone
  • Basic Plan
  • Premier Plan
  • Connect Your Home
  • Savings
  • Accessories
  • International Calling
  • Landline Phones
  • Phone Numbers
  • Ooma Telo
  • Reviews
  • Faqs
  • Mobile App
  • Forums
FOR SECURITY+

  • Home Security
  • Professional Monitoring
  • Build Your Own System
  • Plans
  • Reviews
  • Videos
  • Faqs
  • Mobile App
SHOP+

  • Buy Home Phone
  • Buy Home Security
  • Buy Business Phone
  • Marketplace
PRESS
+

  • In the News
  • Press Releases
  • Awards
  • Press Kit
ABOUT OOMA+

  • Company
  • Careers
  • Contact
  • Investors
  • FAQs
  • Partners
  • Support
  • Blog
  • Legal
  • Notice to California Residents
  • Notice to Texas Residents
  • Your Privacy Choices privacy choices icon
VISIT CANADA SITE


  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Youtube icon
  • Instagram icon
Copyright © 2025 Ooma, Inc. All Rights Reserved.
Terms of Use / Privacy Policy / Sitemap
consumer report
senior living
Ooma's Better Business Bureau Listing
PC Mag Logo
Best Places to Work
Thank you

Thank you!

An Ooma Office Sales Representative will be in touch shortly.

If you’d like to chat with us right away, just give us a call or start an online chat!

CALL
CHAT ONLINE
Popup images

Let’s talk!

One of our knowledgeable representatives is standing by to provide recommendations and help you get started. Just call 877-621-0515 or click this CHAT button. Or, fill out this form and someone will reach out to you shortly.

By clicking below you expressly agree to and acknowledge the statements set forth in this
link. By submitting your contact information, you are giving express written consent to receive on your telephone, mobile or other electronic device auto-dialed, pre-recorded, artificial or other automated telemarketing calls or texts (SMS & MMS) from Ooma, its marketing partners, or third parties acting on Ooma’s behalf, even if your number is a on a corporate, state or federal Do Not Call (DNC) list. Carrier fees may apply. Consent is not a condition of purchase. It also indicates that you agree to Ooma’s Privacy Policy.
Fix error

We’ll talk shortly!

To get to know you better and help you, could we ask a few more questions?

By clicking below you expressly agree to and acknowledge the statements set forth in this
link. By submitting your contact information, you are giving express written consent to receive on your telephone, mobile or other electronic device auto-dialed, pre-recorded, artificial or other automated telemarketing calls or texts (SMS & MMS) from Ooma, its marketing partners, or third parties acting on Ooma’s behalf, even if your number is a on a corporate, state or federal Do Not Call (DNC) list. Carrier fees may apply. Consent is not a condition of purchase. It also indicates that you agree to Ooma’s Privacy Policy.
Fix error
Or Call 877-621-0515
Sepcial Offer

Get a Special Offer Today

Call 877-621-0515 today to learn more.

Offer expires 06/01/25

CALL US START CHAT
Call support icon Call support icon SUPPORT 866-939-6662
Sales Number Sales Number SALES877-621-0515
Get a quote Get a quote QUOTE
Live Chat Live Chat CHAT
QUOTE CALL CHAT
We use cookies and similar technologies to analyze traffic, enhance your experience and allow our partners to serve tailored advertisements. For more information or to opt out, visit our Privacy Policy.
I agree  Learn more