Pre-built seamless connectivity between Ooma Office Pro Plus and Microsoft Dynamics 365 enables organizations to grow customer relationships while driving employee productivity.
This integration makes it possible to share customer data, call logs and communication activities between the Microsoft Dynamics 365 CRM system and the Ooma Office phone system. It provides advanced telephony capabilities inside the Microsoft Dynamics 365 CRM interface, so your team can be more productive and get more value from the communication tools they use daily.
Integrating Microsoft Dynamics 365 CRM with Ooma Office allows businesses to centralize customer communication data within their CRM application, automate call logging, improve response times, personalize customer interactions and gain insights into customer engagement for better decision-making.
Ooma Office for Microsoft Dynamics 365 Integration CRM requires Microsoft Edge or Google Chrome.
Ooma Office Pro Plus integrates with Microsoft Dynamics 365 with added Channel Integration 1.0 Framework.
Yes, Ooma Office for Microsoft Dynamics 365 CRM is available in Canada, as well as the U.S.
Go to the support page for step-by-step instructions on how to set up the Ooma Office Microsoft Dynamics 365 CRM integration. Don’t have Ooma Office Pro Plus yet? Existing Ooma Office customers can upgrade in Ooma Office Manager, the online account management portal for administrators. New customers can learn about Ooma Office Pro Plus and its advanced features at www.ooma.com/office/pro-plus/ and sign up when they are ready to get started.
