Is the phone easy to operate for someone with limited dexterity or vision?
Yes. The buttons, labels and screen size on the senior phone are all large, making them easy to see and use.
Home > Home Phone Service > Seniors
A senior phone system designed for safety.
- Ooma Senior Phone Bundle
- Ooma Telo + 3 Amplified Handsets –
$129.99Save: $20 - Ooma Concierge Phone Service – $14.99/mo*
- RISK-FREE 30-DAY RETURNiCustomers can return hardware to Ooma during the first 30 days of service for a full refund by calling customer service at 888-711-6662. Details at https://www.ooma.com/legal/terms/
*Plus taxes and fees.
Need help? Call us at 877-353-5185.
Get dependable access to emergency services, block scammers, and more with the Ooma Senior Phone Bundle. With our exclusive Ooma Concierge service and VTech’s 3 amplified cordless handsets and base station, you can rest assured your home phone service will be crystal-clear and reliable.
Want to keep your number? We’ll port it for free!
Ooma has been rated the
top phone service by
Consumer Reports.
Ooma Concierge Service Features
Notifies loved ones automatically
in an emergency.
With a pre-programmed 911 button, it’s easy to call emergency services if you need to. In addition, people you know can receive a text and/or email alert automatically if 911 is called. Whether it’s a family member, friend, neighbor or all three – the right people will be aware immediately.
Ooma Concierge Service Features
Notifies loved ones automatically
in an emergency.
With a pre-programmed 911 button, it’s easy to call emergency services if you need to. In addition, people you know can receive a text and/or email alert automatically if 911 is called. Whether it’s a family member, friend, neighbor or all three – the right people will be aware immediately.
Address-based 911 saves time
in an emergency.
Unlike mobile phones, which often can only provide someone’s vicinity, with Ooma, first responders will automatically have your exact home address when 911 is called – even if the caller can’t speak or doesn’t know the address, like a babysitter or guest. This feature can help save valuable time when it counts.
Blocks dangerous
phone scammers.
Scammers cheat seniors out of approximately $2.9 billion annually, according to the Senate Special Committee on Aging. Advanced call blocking eliminates known scammers from calling. You can also customize your service so only known contacts can get through.
24/7 Concierge support.
If you need help setting up your service or ever have a question about service features, just press the Ooma Concierge button on your phone and receive help, day or night.
24/7 Concierge support.
If you need help setting up your service or ever have a question about service features, just press the Ooma Concierge button on your phone and receive help, day or night.
Amplified.
Adjustable ringer and speaker volume ensures everything will be crystal clear.
Large, programmable buttons.
911 and Ooma Concierge buttons are pre-programmed for your convenience. All can be customized to dial anyone you wish, like a doctor or emergency contact.
Three cordless phones, for your convenience.
No one wants to search for their phone during an emergency. Keep one handset with the base station and place two in other rooms so help is always nearby.
FAQ’s
Does this phone have any accessibility features?
Yes, this phone has:
- Large buttons and display
- Extra-loud ringer (up to 90dB)
- Sound boosting (temporarily increase volume up to 50dB and enhanced sound frequencies)
- Visual ringing
- TIA-1083 compliance for reduced noise and interference when used with most T-coil equipped hearing aids and cochlear implants
How can I protect myself from phone scammers and robocalls?
The senior home phone bundle includes an advanced call blocking feature that prevents known scammers from getting through. If you want even more protection, adjust your settings so only calls from your known contacts will ring your phone—you decide how to handle all other callers. For example, you can automatically send calls from anyone not on your contact list directly to voicemail. The steps to do this are easy to follow, but you can also take advantage of Ooma Concierge by giving them a call and asking for help. Ooma Concierge is included at no extra charge.
How long does the battery in the handset typically last on a single charge? Is the battery replaceable?
The battery charge usually provides up to 7 hours of phone talk time, up to 3.5 hours of speakerphone talking, or up to 5 days on standby mode. The senior phone bundle comes with rechargeable AAA batteries (BT205662) that you can replace by ordering from the manufacturer at www.vtechphones.com.
What emergency features are available?
The senior phone base has a large pre-programmed 911 button that makes it easy to connect with first responders.
You can also set up 911 alerts so that up to three people will automatically be sent a text or email when 911 is called from the Ooma home phone. You can even create a custom 911 alert message with special medical information that you want anyone receiving your alerts to share with emergency personnel.
Ooma Home Phone uses address-based 911. This means that even if the person making the 911 call can’t speak, the address will be relayed to first responders. Just be sure to keep the home address updated at my.ooma.com.
And, last but not least, there are two customizable buttons located below the 911 and Ooma Concierge buttons on the main unit. For example, you can pre-program one of the open buttons with your daughter’s phone number and personalize it with her photo so that you can tap it to speed-dial her with any minor emergencies, or just to say hello.
What kind of customer support is available?
Senior bundles come with a pre-programmed Ooma Concierge button on the main phone unit so you can call customer support 24/7. Use that button to get answers to any questions about the Ooma phone, including how to customize the features.
Is there a warranty and what does it cover?
Yes, all Ooma devices come with a one-year limited warranty for material defects. This means we’ll replace or repair your Ooma device for one year from the date of purchase. You can extend the one-year warranty to three years for the one-time fee of $69.99. This option is available any time during the first year of service. To purchase an extended warranty, contact the Customer Care team.
Where should I put the main unit and the extra handsets?
The living room is a good location for the main phone unit. You’ll want a comfy area to make and take phone calls, listen to voicemails and set up your phone features. Place the other two handsets in areas where you want easy access to a phone, such as a bedroom nightstand or a kitchen counter.
Where can I listen to my voicemails?
Here are four ways to retrieve your voicemail messages:
- Press the Play button ( ►) on your Telo to listen to your voicemail through the speaker.
- Dial your Ooma number. When the call rolls to voicemail, press the Star (*) button and enter your PIN.
- Listen to and manage your voicemail on the web at: my.ooma.com/inbox.
- Forward your voicemail as an MP3 file to your email or mobile phone. Set up forwarding at: my.ooma.com/preferences/voicemail.
Questions?
We are ready to help.
Call us at: 877-353-5185