How do granular notifications work?

Granular notifications will tell you exactly what’s going on with your Ooma Smart Security system and Ooma Professional Monitoring. Not only can it tell you who has accessed your security system, it can tell you when there’s been an alert and whether it was a false alarm or not.For example, you’ll receive a notification that tells you that an alarm was triggered, an agent called and was notified that the incident was a false alarm.