How to cancel Ooma account?

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How to cancel Ooma account?

Postby donhidon » Mon Jan 04, 2010 9:59 am

How do I cancel my Ooma account? I called in 1.5 weeks ago to cancel account, and I was told to wait for an email in 48 hours. Since then I called in again 2 times after waiting for a 1 week without any response. On top of that, I see recent charges on my account for International calling bundle now. Please help!

I bought Ooma Telo and used it for about 25 days, initially I had few issues with installation and call quality. But all issue were resolved and I really like Ooma. However, Comcast raised my bill when I try to cancel Comast digital voice, so I am stuck comcast and need to cancel Ooma for now.

Thanks

Update: The ticket number is CS24538
Last bumped by donhidon on Mon Jan 04, 2010 9:59 am.
donhidon
 
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