Upload Speed Requirements

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Upload Speed Requirements

Postby espalding » Tue Dec 04, 2012 10:45 pm

Too much upload speed is required for this Ooma Telo. My internet cost went up $10 per month ($120 year additional) because of my upload speed. Nothing else requires a large upload speed.
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Re: Upload Speed Requirements

Postby lbmofo » Wed Dec 05, 2012 6:43 am

Ooma requires a minimum of 256 Kbps upstream network speed (384 Kbps recommended). Since downstream is usually higher, they don't mention it but have got to be same or higher.

Can't imagine a high speed Internet service providing less than 256 Kbps up.
What did you have before? Down/Up.
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Re: Upload Speed Requirements

Postby espalding » Wed Dec 05, 2012 9:10 pm

2M upspeed...and 321 k... were my previous speeds until I called and complained to my internet company. I was really complaining about the quality of my voice communication because the internet upload speed degraded Ooma quality. I use a local company for my Internet. I live in the country and we have few internet choices...AT&T is the only other good choice for internet and is now about the same cost as I am paying now for internet. I now receive 3.61M and 580k now (which is top speed at my location).
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Re: Upload Speed Requirements

Postby lbmofo » Wed Dec 05, 2012 9:17 pm

Your old service speeds were fine I think. Maybe their quality wasn't that good? Wired service is best for Ooma. Satellite internet service for example would be bad. What provider do you have now?
Customer Since: 3/13/10
Hardware: Hub with 4 Scouts
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 16 Mbps/2 Mbps
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Re: Upload Speed Requirements

Postby thunderbird » Thu Dec 06, 2012 9:59 am

The default Upstream QoS value is now 512 kbps starting with firmware Version: 64121.

See topic:
viewtopic.php?f=10&t=14923

Change the default upstream QoS value to 512 kbps [15396]
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Re: Upload Speed Requirements

Postby lbmofo » Thu Dec 06, 2012 10:14 am

thunderbird wrote:The default Upstream QoS value is now 512 kbps starting with firmware Version: 64121.

Not sure if this means any change in this requirement though "Ooma requires a minimum of 256 Kbps upstream network speed (384 Kbps recommended)"
Customer Since: 3/13/10
Hardware: Hub with 4 Scouts
Service: Premier 12/06/10
Verizon Port: 3/15/10 - 4/02/10
Internet: 16 Mbps/2 Mbps
Setup: SB6121/WNDR3400/Hub
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Re: Upload Speed Requirements

Postby thunderbird » Thu Dec 06, 2012 2:50 pm

lbmofo wrote:
thunderbird wrote:The default Upstream QoS value is now 512 kbps starting with firmware Version: 64121.

Not sure if this means any change in this requirement though "Ooma requires a minimum of 256 Kbps upstream network speed (384 Kbps recommended)"

Why would Ooma change the upload specification in Ooma Setup, if that wasn’t the new specification? :o
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Re: Upload Speed Requirements

Postby lbmofo » Thu Dec 06, 2012 3:03 pm

That QoS upstream number just means how much available upload bandwidth you have (if you were to specify it but Ooma is making that default to 512Kpbs)...not how much Ooma would take up.
Customer Since: 3/13/10
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Re: Upload Speed Requirements

Postby Bobby B » Thu Dec 06, 2012 4:17 pm

The below is still accurate. The default QoS upload speed was increased to 512 Kbps to align more with the increasing upload connection speeds that most customers have and for a future feature.

lbmofo wrote:Ooma requires a minimum of 256 Kbps upstream network speed (384 Kbps recommended).
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Re: Upload Speed Requirements

Postby thunderbird » Thu Dec 06, 2012 5:05 pm

Bobby B wrote:The below is still accurate. The default QoS upload speed was increased to 512 Kbps to align more with the increasing upload connection speeds that most customers have and for a future feature.

lbmofo wrote:Ooma requires a minimum of 256 Kbps upstream network speed (384 Kbps recommended).

Bobby B:
Ooma publishes the upstream and downstream Internet required minimum speeds as, quote:
"Ooma is engineered for great voice quality but you will need a high-speed Internet connection equivalent to at least a typical DSL connection with 384 kbps upstream and downstream".

So where does the 256 kbps come from????
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