How to install/cancel Premier?

Need extra help installing your Ooma Hub or Telo system? Let us know.

Re: How to install/cancel Premier?

Postby bw1 » Sun Aug 02, 2009 6:08 am

estecco wrote:How do I add a second line during the ooma premier trial?
Thank you.


If you're referring to a 2nd phone number, go to Preferences then Phone Numbers in the Lounge and click on "Add a new phone number".

If you're referring to using 2 lines to make 2 calls at the same time (which you can do by the way without 2 phone numbers), you need to have a phone hooked up to the hub and another hooked up to a scout. See the User Guide or Quick Start guide to setup the scout.
User avatar
bw1
 
Posts: 1757
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Re: How to install/cancel Premier?

Postby estecco » Wed Aug 05, 2009 10:58 am

bw1 wrote:
estecco wrote:How do I add a second line during the ooma premier trial?
Thank you.


If you're referring to a 2nd phone number, go to Preferences then Phone Numbers in the Lounge and click on "Add a new phone number".

If you're referring to using 2 lines to make 2 calls at the same time (which you can do by the way without 2 phone numbers), you need to have a phone hooked up to the hub and another hooked up to a scout. See the User Guide or Quick Start guide to setup the scout.


Done,
When Ooma premiers trial is over, do I have the choice to keep one of the two numbers, or the second number is automatically deleted?
Thank you.
estecco
 
Posts: 5
Joined: Thu Jul 30, 2009 7:19 pm

Re: How to install/cancel Premier?

Postby but2002 » Wed Aug 05, 2009 1:00 pm

estecco wrote:Done,
When Ooma premiers trial is over, do I have the choice to keep one of the two numbers, or the second number is automatically deleted?
Thank you.


The secondary number will vanish, and the primary will stay.
but2002
 
Posts: 149
Joined: Sat Jun 06, 2009 10:02 pm

Re: How to install/cancel Premier?

Postby jeproks » Thu Aug 06, 2009 5:04 am

To cancel premier after the trial period, you have to log into the Lounge and click on the "Account"tab then "services". You will see under service management is ooma premier that says trial period. Click "opt-out" ooma premier.
jeproks
 
Posts: 1
Joined: Wed Jul 22, 2009 6:38 am

Re: How to install/cancel Premier?

Postby but2002 » Thu Aug 06, 2009 5:11 am

jeproks wrote:To cancel premier after the trial period, you have to log into the Lounge and click on the "Account"tab then "services". You will see under service management is ooma premier that says trial period. Click "opt-out" ooma premier.


Premier automatically cancels itself after the Trial period, UNLESS you decided to purchase premier, THEN you do that.
but2002
 
Posts: 149
Joined: Sat Jun 06, 2009 10:02 pm

Re: How to install/cancel Premier?

Postby bw1 » Thu Aug 06, 2009 7:47 am

but2002 wrote:
jeproks wrote:To cancel premier after the trial period, you have to log into the Lounge and click on the "Account"tab then "services". You will see under service management is ooma premier that says trial period. Click "opt-out" ooma premier.


Premier automatically cancels itself after the Trial period, UNLESS you decided to purchase premier, THEN you do that.


Not in all cases. I don't know if it's new for everyone who activates Ooma now, but some are now required to supply a credit card on activation and then premier subscription gets automatically billed at the end of the trial period unless you opt-out.
User avatar
bw1
 
Posts: 1757
Joined: Wed Mar 18, 2009 9:06 am
Location: MI

Previous

Return to Installation

Who is online

Users browsing this forum: No registered users and 1 guest