This Christmas instead of writing a letter to Santa, why don’t you just give him a call? Ooma is spreading holiday cheer by offering free calls to the North Pole, direct to Santa’s line! Now through Christmas, Ooma customers can call Santa and leave a message by dialing 1-877-943-OOMA. You’ll hear a jolly greeting from Santa and then have the chance to let him know what gifts you would like to find under the tree or in your stocking Christmas morning.
Kids have already been busy calling Santa, listen to one Christmas wish list here:
Santa listens to all his messages, so if you’ve been good this year and leave a message for Santa, you could be surprised with a special gift from the big man himself.
You may have heard Google is cracking down on companies that make Google Voice-powered phones. As we have a Google Voice Extensions feature that allows you to integrate your personal Google Voice account with your Ooma Telo, we wanted to clear some things up.
A number of companies sell adapters to connect a standard telephone to a computer or network so you can make calls over the Internet. A handful of these companies have configured their adapters so phones become exclusively powered by Google Voice to make free calls. This violates Google’s terms of service, which forbids outside companies from using Google Voice to run their phone service.
Since the Ooma Google Voice Extensions feature is merely a perk for our customers who want to keep their Google Voice phone number – and not what powers our phone service – it’s compliant with Google’s terms of service and won’t be affected in any way by the Google crackdown.
For those of you unfamiliar with this feature, it allows anyone with a Google Voice account to combine it with their Ooma Telo. Then you will receive your Google Voice calls on your Ooma Telo and continue to have access to your favorite Google Voice features. Configuring your Google Voice account with your Telo is simple – directions can be found here.
According to this blog post from a Google employee, as of May 15, 2014, companies violating Google’s terms of service will need to find an alternative to Google Voice and their customers will no longer have access to Google Voice.
First Staples and now Amazon, BestBuy.com and Costco.com! Ooma is expanding the availability of its Ooma Office product to major online retailers equipped with new online fax and call log features.
Ooma is proud to continue developing advanced features that enable small businesses to operate and grow efficiently. Bundling an online fax capability into Ooma Office streamlines fax handling for small businesses. The call log feature is particularly useful for some users to review calling activity for hourly billing of professional service fees and to keep a log of their faxes.
But the good news doesn’t stop there! Beginning this December, the Ooma Office starter pack is $249.99 (M.S.R.P.) and just $9.99/month per user and $9.99/month per phone number. A small business with three employee extensions and a fax line will pay less than $50/month.
Are you a small business owner? Be sure to get familiar with new Ooma Office features through your favorite retailers, today!
Legos, pets, song and dance? We are beyond impressed with the variety of submissions we received for our Oomazing Office Video Contest. A huge thanks goes out to all of our creative contestants for their participation. Ooma is proud to help foster the productivity, efficiency and growth of your businesses.
We would also like to extend congratulations to our Oomazing contest winner, Weekend Computer Warrior! We definitely think those dance moves deserve a $500 Staples gift card and Ooma Office service for life!
Check out the mash-up of our favorite contest submissions below!
Ooma went along for the ride to help racecar driver Matt Robison cross the finish line last weekend at The Big Bore Bash, VARA’s (Vintage Auto Racing Association) last race of the season. A huge thanks goes out to Los Angeles based social media influencer John Coyne who was onsite to capture some trackside photos – you captured quite an Oomazing view! Be sure to check out our Facebook album with more photos from the race!
Ooma is excited to bring its high speed, reliable services to the racetrack as the primary sponsor of racecar driver, Matt Robison. Much like Ooma’s revitalized the landline telephone, Matt has taken a vintage NASCAR from the 70s and revived it for modern day racing. Matt participates in VARA (Vintage Auto Racing Association) races throughout the year.
The association’s last race of the season is the Big Bore Bash at Willow Springs International Raceway this weekend in Willow Springs, Calif. We’ll be onsite to cheer on Matt and capture some passenger seat and behind-the-scenes images from this weekend’s race with Los Angeles-based Instagram influencer, John Coyne. Be sure to check out our Facebook page next week to see some Oomazing race shots!
At Ooma, we understand that you can never be too prepared for emergency situations. That’s why in 2011 we unveiled 911 Alerts, a feature that delivers real-time text and email alerts to users whenever 911 is dialed from an Ooma home phone number.
Today we’re pleased to announce this popular offering was granted a patent by the U.S. Patent and Trademark Office. The patent legally protects Ooma’s 911 Alerts from patent infringement.
Although emergencies are never ideal, we’ve had a number of customers report back about the usefulness of the alerts including Chris Dailey, an IT specialist from West Point, Utah. While at work, a fugitive on the run from police attempted to break into Chris’ house. His wife, who was home at the time, dialed 911 and Chris instantly received a text message from Ooma. He was in his car and halfway home before his wife was off the phone with the 911 operator.
If you haven’t activated your 911 Alerts, there’s no better time to do so. Here’s how: click on Preferences tab after logging into your My Ooma Account, and enter up to three email addresses and/or mobile phone numbers in the 911 Alerts area of the control panel. Once the emergency notifications are set, Ooma automatically notifies designated recipients during emergencies – making it possible for you, your spouse, parents, children, etc. to know the moment 911 is called from your home.
Time is of the essence during emergency situations and 911 Alerts provide peace of mind during those critical moments. Make every second count.
You know those nights when you’re finally sitting down at the dinner table after a long day of work only to be interrupted by a call from an overzealous telemarketer? Plenty of us share your frustration – but how often do you turn annoyance into action? According to a recent Wall Street Journal article, the Federal Trade Commission processes 200,000 complaints every month from people receiving telemarketing calls known as “robocalls” – a small percentage of total robocalls received.
That’s why we’re making an ongoing effort to serve as your “personal bouncer,” providing a protective barrier between you and those pesky telemarketers- including non-profits and political pollsters that do not fall under the national Do Not Call Registry. To strengthen that barrier, we’re working with both Ooma customers and government organizations to build out our Community Blacklist, a massive national database of spammers who are instantly blocked from reaching Ooma users. Most recently, in a public-private cooperative effort, we collaborated with the Indiana Attorney General’s office to incorporate the numbers of undesirable telemarketers they identified into the Community Blacklist – preventing them from reaching you.
For those of you who aren’t familiar with our blacklist features- available to Ooma Premier subscribers- here’s the scoop:
Personal Blacklist – add numbers of unwanted callers to your personal blacklist to divert, block or send their call to voicemail
Community Blacklist –by enabling the Community Blacklist, users are blocked from receiving calls other Ooma subscribers have found to be invasive
To help our “bouncers” keep telemarketers behind the velvet rope and off your phone lines, please report them to firstname.lastname@example.org and we’ll investigate.
It’s been almost two weeks since I called my mom and I’m feeling a little bit guilty. It’s not that I don’t want to talk to Mom, but it never seems to be the right time. I will call her this Sunday on Mother’s Day for sure.
That got me thinking about what moms really want on Mother’s Day. Is it flowers, chocolate, or a more extravagant gift? So I did a survey of moms with at least one adult child living away from home. The survey found that nine out of 10 moms say that a simple phone call is quite enough on Mother’s Day. Good news for cost-conscious kids.
To my surprise, the survey also found that only 57 percent of moms actually receive a phone call on Mother’s Day and Ooma’s calling data seems to support that. Last year Ooma’s call volume increased a measly 12 percent on Mother’s Day versus the prior Sunday. When I looked at international calling however, that was another story. International call volume increased 32 percent versus the previous Sunday.
Not taking this information lightly and with a goal to make moms around the world happy, this Mother’s Day Ooma is offering free international calling! And of course, free nationwide calling as usual.
So this year, forget the chocolates and flowers. All Mom wants is a phone call and Ooma is giving you one more reason to make it: it’s free!
Greetings from Las Vegas! Ooma is here exhibiting at the 2013 International Consumer Electronics Show where we have announced Ooma Office, our first ever small business phone system.
Ooma Office uses your high-speed Internet connection to deliver a high quality yet very affordable business phone system with advanced features typically found in far more expensive options. You’ll find features that include an auto-receptionist, extension dialing, voicemail, music-on-hold, ring groups, conference bridge and much more, all for only $19.99 per line per month (plus applicable taxes and fees). Ooma Office is perfect for a smaller business supporting up to 5 phone extensions, 15 virtual extensions to reach remote workers, and 10 phone lines.
Here at Ooma, we believe that the size of a business should not determine phone service quality and features. Ooma Office will help small businesses save money and time while presenting themselves in the most professional way, and we’re proud to bring our consumer track record of crystal-clear voice quality and the utmost reliability to the small business community.
The Ooma Office starter pack will have a MSRP of $249.99 and includes the Ooma Office Base Station and two Ooma Linx remote phone jacks to support up to three phone extensions, and is expandable to five phone extensions with the purchase of additional Ooma Linx devices.
Be on the lookout for Ooma Office at www.ooma.com and at select retailers later this spring 2013.
Some of our customers have been asking us for an easy way to connect phones and fax machines located in other rooms to their Ooma Telo. So we asked, why not connect wirelessly to Ooma Telo? Come on…nothing could be easier than that. And now you can, with the new Ooma Linx. Plug the Ooma Linx into any standard electrical outlet and it wirelessly connects phones, fax machines or other telephony devices around the home to the Ooma Telo using the latest DECT 6.0 technology. It also gives you the convenience to install your main phone anywhere in the home if the Ooma Telo is installed in a hard to reach place. If you’re an Ooma Premier subscriber, the Ooma Linx provides access to a second phone line without using the Ooma HD2 Handset. Use the Linx and the HD2 handset and the possibilities are nearly endless. The Ooma Linx is available now at http://www.ooma.com and select retailers with an M.S.R.P of $49.99.
Some things are worth waiting for. Like true love. Or a cold beer after mowing your lawn on a hot summer afternoon. Or, how about the ability to tap into the full power of Ooma home phone service in the palm of your hand? Of course I’m talking about the new Ooma HD2 handset. Okay, it was never our intention to make our loyal customers wait for their new handset. In fact, just the opposite. But in our excitement we didn’t foresee how long it would take to push the edges of what you can do with a home phone service. What’s so special about the HD2 handset? A 2-inch color display that delivers vibrant Picture Caller-ID. Now you can import online contact information and pictures from Facebook, Linkedin, Yahoo, Google, and pretty much anywhere you have contacts. When one of your contacts calls your new HD2 handset, Ooma downloads the picture from the cloud to the Ooma Telo, then over the DECT6.0 radio signal to the handset. Voila! Picture Caller-ID. That’s kind of amazing and it’s never been done before! There’s also a bunch of improvements that you asked for like extended range, a headset jack, standard rechargeable AA batteries, and a snug fitting recharger cradle. And all the stuff you could do with the old handset, you can do with the HD2. Like access the Instant Second Line to make or receive phone calls even when someone else is on the line (when you subscribe to Premier service). And you can assign a unique second number to the HD2 making it the perfect home office phone. So please accept our sincere apology for the wait. We certainly do hope that you’ll be so delighted with your Ooma HD2 handset you’ll look back and say it was worth it.
Today, Ooma was awarded the ‘Geek Tested Geek Approved’ Seal of Approval from Parent Tested Parent Approved Media (PTPA). The testing panel, including volunteer families in Canada and technology expert Marc Saltzman, was amazed by the Ooma Telo. They gave us an average score of 91 percent for easy set-up, call quality, advanced features and being budget friendly. The panel was also impressed with Ooma Premier service to help streamline communications, protect privacy, stay connected on the go and save money.
Here are some highlights of what parent testers had to say:
“I'm loving my new Ooma Telo. Set-up was a breeze, and it worked right out of the box! I'm making free calls and nobody can tell the difference except my wife, who pays the bills. It looks great on my desk, and it's simple enough for my whole family to use. Call quality is the same as my old land line, and I was able to use all my existing handsets. I can't wait to call my phone company to say ‘goodbye!’”
“This is a great solution for anyone requiring a second phone line, number portability or simply a cost savings on long distance. The Ooma Telo had crystal clear clarity and worked beautifully. I love that I can travel and take it with me and that I can even call forward the number and access all of the services I would with a regular phone line. I highly recommend this device!”
PTPA Media has North America’s largest volunteer parent testing community with more than 40,000 parents. It was rated the Most Trusted Seal by more than 22,000 consumers. The award is a testament to our commitment to helping families and friends connect at an affordable price without sacrificing call quality or advanced features that only Ooma offers its customers.
You can check out other products in the 2012 Latest and Greatest Winner’s Circle here.
We’re excited to announce today at the 2012 International CES® in Las Vegas, Nevada, that we’ve launched a new cordless handset with HD Voice call clarity and smartphone features made possible by our cloud-enabled platform.
Because Ooma is an Internet-based platform, it allows us to add innovative and useful features more typically associated with a smartphone and blend the mobile and home phone experiences. The new cordless Ooma HD2 Handset features a two-inch color screen and picture caller-ID with the ability to automatically display Facebook profile pictures and online contact lists from Facebook, Google and Yahoo. Ooma will make even more smartphone-like features available to our customers later this year through firmware updates, including customizable ringtones to help identify individuals or groups when calling.
Ooma HD2 handset users who subscribe to Ooma Premier service (optional, $9.99/month) can enjoy even more advanced features such as an Instant Second Line(TM), Multi-Ring to simultaneously ring another phone, three-way conferencing, a second personal number anywhere in the U.S., call screening via the built-in speakerphone, and the ability to send calls directly to voicemail with the touch of a button.
The Ooma HD2 Handset will be available in March 2012 at http://www.ooma.com and select retailers with an M.S.R.P of $59.99.
Update: We're targeting to release the Ooma HD2 Handset in Fall 2012.
We’re pleased to announce today that we’re expanding into the Canadian market. Beginning today, Canadians can now choose to receive free crystal-clear calls to any phone number within Canada with the one-time purchase of the Ooma Telo. Premier subscribers in both countries can enjoy unlimited free calls between the U.S. and Canada.
Since Ooma began offering free home phone service in the U.S. with the Ooma Telo, our subscriber base has grown quickly, doubling in the last year alone. We’ve received frequent requests to bring Ooma to Canada because of the high cost of phone service there and we anticipate a healthy level of interest in eliminating expensive monthly phone bills.
Based on an average Canadian phone bill of $40/month, the Ooma Telo pays for itself in just six months and customers will save more than $200 in the first year, more than $600 in just two years and nearly $2,000 in five years.
Today, the Ooma Telo is now available at www.amazon.ca and London Drug in Canada at an M.S.R.P. of $229.99 CAD. The Ooma Telo includes a one-year limited warranty, a 30-day money back guarantee and a free 60-day trial of Ooma Premier service. Additionally, live customer service will be available by phone moving forward in both English and French.
Please see www.ooma.com/ca for more information about Ooma’s availability in Canada.
UPDATE 8/17/11 at 2:32 pm PT: As a further update, Ooma’s service was interrupted following a network outage due to an extremely rare power failure at a portion of our data center which also affected several other companies. Ooma and its data service provider are both taking steps to ensure this will not happen again.
The service interruption occurred around 5:40 a.m. PT today and was restored approximately three hours later. The service interruption caused excessive traffic to the Ooma corporate site causing a brief denial of service. Our customer support team is available to help with any isolated service issues that may persist. We sincerely regret any inconvenience this has caused our customers.
Ooma has restored its free home phone service, following a network outage of unknown origins.
Ooma service was interrupted around 5:40 a.m. Pacific time today and our company’s corporate website was shut down by a “Denial of Service” attack minutes later, making it impossible to use the site to communicate with customers. The phone network and corporate site operate independently, but Ooma engineers are trying to determine if the shutdowns were somehow related.
Meanwhile, our customer support team is available to help with any isolated service issues that may persist. We regret any inconvenience to our customers and will share additional information as it becomes available.
Hope everyone is enjoying their summers! We, in the Ooma Engineering group, wanted to drop by and take a moment to recognize the significant contributions of the open source community in making the Ooma Telo home phone service possible. Ooma’s great value propositions, plus many of our advanced features, come from a blend of open source software with Ooma’s own developments.
Ooma Telo and our network’s infrastructure use Linux as a base operating system. We leverage BlueZ for our Bluetooth support in Ooma Telo and we use various other open source components.
We also wanted to give special recognition to the Freeswitch community. Freeswitch is a lesser-known and more modern open source soft switch that is rapidly gaining acceptance within the telecom community. We use it on Ooma Telo to provide our users with many of the advanced features sometimes found on a commercial-grade PBX, but simplified for consumers and use in the home. In our infrastructure, we have worked with the open source community to harden Freeswitch to support hundreds of thousands of users… and soon millions! This saves us the expense and overhead of using a proprietary soft switch. We appreciate the work that the open source community has put into Freeswitch, and we are proud to have contributed our own enhancements to the code base back to the community. The open source community in general, and the Freeswitch community in particular, are essential to driving innovative products and services like Ooma’s.
With that, we are pleased to announce that Ooma will be a proud sponsor of the ClueCon conference in August. ClueCon is a developer conference dedicated to fostering the advancement of these and other open source telephony applications. We hope to see you there and thank you again for your support of Ooma!
Vice President, Engineering and Operations
Are you getting tired of paying that outrageous phone bill every month? If you are ready to say “Goodbye,” “Adios,” and “Sayonara” to your phone company – well then we’ve got a cool contest to tell you about! Beginning Tuesday, June 7 at 9pm Pacific, you can enter for a chance to win Ooma phone service FOR LIFE by simply showing us how you would eliminate your phone company! Our latest contest is inspired by Ooma’s new TV commercial that’s designed as a fun “how to” for anyone who has ever dreamed of firing their phone company.
Entering the contest is easy... Just grab a camera, record a video showing us what style and approach you would use to eliminate your phone company, submit your video through the contest entry form and share it with your friends and family! Keep in mind that Ooma will select winners based on popularity and creativity. So show us something we haven't seen (make us laugh) but please…keep it clean.
One grand prize winner will receive all of the following:
Ooma Telo Handset
Ooma Premier Service for Life
Ooma Bluetooth Adapter
iPad2 with Ooma Mobile HD Application
Two Runners-up will receive:
Ooma Telo Handset
Ooma Premier Service for one year
Ooma Bluetooth Adapter
Are you ready to eliminate your phone company?
*The contest ends on July 12 at midnight PT *Click here for official rules
Free nationwide calling, dirt-cheap international rates, HD voice phone calls, and a cool dial tone… These are just a few of the reasons we’ve heard why our customers LOVE Ooma. So, we thought a fun way to support today’s announcement of the new 911 notifications feature would be to giveaway one-year of Ooma Premier service! Starting Wednesday, May 11, you can join the fun on Twitter by telling us what your favorite Ooma product feature is, using the hash tag #OomaPremier. Also, be sure you are following us on Twitter (@Ooma) in order to be eligible. One lucky winner will receive one-year of Ooma Premier service (a $120 value), so peace of mind with our new 911 notifications service – and so many more advanced telephony features - can be all yours. Good luck!
Twitter Giveaway Terms and Conditions:
• Contest for U.S. residents only.
• Must be following http://www.twitter.com/ooma
• Must use the hash tag #OomaPremier in tweet to be considered eligible.
• One winner will be selected at random from the pool of eligible entries.
• Please allow 2-3 weeks for processing of the 1-year subscription to Ooma Premier.
• Ooma reserves the right to cancel or modify terms of this contest at any time.
No one likes to think about home emergency situations, but in the event something does happen where emergency services are called, you’ll be the first to know with our new 911 Notifications feature - even when you’re not at home.
The way it works is simple: enter up to three email addresses or mobile phone number in the 911 Notifications area of the My Ooma control panel and you’ll be alerted by email or text message the very moment a 911 call is made from your Ooma phone number. That way, if you’ve left the kids home with a babysitter or are caring for aging parents who still live on their own, you’ll immediately know an emergency has occurred and can respond appropriately.
911 Notifications is available now to all Ooma Premier subscribers. To learn more about Ooma Premier or to enroll, please click here.
One last thing: make sure you are following us on Twitter here @Ooma so that you can participate in our pending contest – one lucky winner will receive one-year of Ooma Premiere service, so peace of mind with our new 911 notifications service can be yours. Stay tuned.
The popular Ooma “Refer a Friend” program is back! Simply refer Ooma to your friends and family and they will receive $50 off the Ooma Telo, making this award-winning product available at a great price of $199.99. So, what’s in it for you, you ask? Well, by spreading the word about Ooma, for every person that uses your referral code – you will receive a $25 Amazon.com gift card, with a chance to earn up to $75 to spend however you like on the site!
Here’s how it works:
Log in to the Refer a Friend page in My Ooma to generate referral codes you can share with your friends and family. Everyone has up to three referral codes to send out.
When your friend uses the referral code, they will receive the $50 discount in their shopping cart.
Once the purchase is completed, you will receive a $25 Amazon gift card! Check back in My Ooma to track how many gift cards you’ve earned!
For all the program details, visit the My Ooma Refer a Friend Page
Happy referring… and please keep reading for the fine print:
* This referral program ends on 6/15/2011. Referral codes must be redeemed by this date to be eligible for reward. Purchases must be made using the referral code and link provided to be eligible for product discount and referral reward. Please allow 3-4 weeks for processing of gift card rewards. Ooma will not be held responsible for any lost or stolen gift cards. This offer cannot be combined with any other program. Ooma reserves the right to cancel or modify the terms of this program at any time.
We love savings and we know you do too! That’s why tomorrow -- this Wednesday, April 27 -- Ooma will host its third “TeloFriend” Twitter contest, with the winner receiving a free download of the Ooma Mobile HD App either for your iPhone or Android device! All you have to do is “TeloFriend” (aka Tell-A-Friend) how much you’ve saved with Ooma and the app could be all yours. With the Ooma Mobile App, you can save up to 90 percent on international calls and save precious minutes on your cell phone plans. Wow, that almost sounds too good to be true, but in fact, it is true! So come join in the contest – simply make sure you are following us on Twitter (@Ooma) and include the hash tag #TeloFriend in your tweet tomorrow.
And now, the fine print:
Twitter Giveaway Terms and Conditions
• Contest for U.S. residents only.
• Must be following http://twitter.com/ooma
• Must use the hash tag #TeloFriend in tweet to be considered eligible.
• One winner will be selected at random from the pool of eligible entries.
• Winner must indicate preference of either the iOS or Android-based app from Ooma.
• Please allow 2-3 weeks for processing of the Ooma Mobile HD App.
• Ooma reserves the right to cancel or modify terms of this contest at any time.